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Questions We Ask Our Clients Before Starting a Project

Interior design is a process that starts from really understanding a client and their vision and dreams! Although, every project is unique and required a customized approach, there are some questions, that are a great starting point in any design process.

So, here is a little “behind the scenes” on the very first step in any project – initial consultation. This is the time for a client and a designer to get to know each other. This is where you get a sense about the designer and their work, while it is also an opportunity for a designer to find out as much information as possible about your vision and goals for the project.

Here are some questions we ask our clients during the first meeting, that help us understand, which direction to take the project in.

1. Tell us about yourself!

This may sound like a banal question, but nevertheless, it is super important! We want to understand your preferences, your likes and dislikes, and your expectations for the final result. It will also be great if you tell us about your lifestyle, passions and hobbies. It can help us understand you better and eventually present a proposal that reflects your personality!

When we work on a commercial, healthcare or hospitality project, you can tell us about your business – what is your brand all about, your mission, vision, story of your business etc.

2. What is your preferred style?

As we all know, pictures speak louder than words! We suggest selecting up to 10 inspirational images, that reflect your vision for the project. They do not all necessarily have to be of interiors: images of artwork, landscapes etc. can also give us a good feel of your personality, style and preferences.

Pro tip: if you are looking to complete a residential family project, it is a great exercise to do as a family, and a fun way to spend time together!

3. What are your project goals?

This means like an obvious question, but it involves so many details! Here, we want to know about the scope of the project (what spaces are we going to work on or is it the entire project?) and the scope of designer`s work expected. It is going to be a consultation and design development; a decorating project, or would you also require project management and construction supervision?

Pro Tip: if there is more than one stakeholder (or user of space) involved, it is a great idea to involve them into this process OR, as an alternative, get their opinions to include in your answers!

4. What is the intended purpose of the space?

Whether we are talking about residential, commercial, healthcare project etc. it is essential to know what each room or space is used for. This information will give us an opportunity to make the best use of the available space and create the most efficient layout possible!

Aside from obvious used of spaces (such as kitchen, for example), what other functions does the space perform? Does your kitchen island double up as a study surface for kids? Or may be a portion of your office space is used for home workouts?

5. What are some features that you like and dislike in the current design?

This is another way of asking about what currently works and what doesn`t in your space. This is really helpful, as it tells us a lot about your preferences! Perhaps, you would like more room for storage in your kitchen? Or, may be, you would like to keep the current sofa configuration, because it opens onto beautiful views outside?

No piece of information is too big or too small here!

6. Are there any pieces of furniture or décor you would like to keep?

It is a great idea to fully update the space with new furniture and products, but we`ll also be excited to be able to incorporate the existing pieces you love (or some of them) into your newly designed space! Sometimes, all it takes is some refurbishment, and voila! Besides, it can significantly reduce your project expenses.

We are always excited to hear from our clients and would love to hear about your project!

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